Kuala Lumpur Car Service Customer Reviews

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What our customers say about us

Our driver was punctual, informative, and very courteous. Our pick-up address was in a residential neighbourhood where houses can be very hard to find. He was early, kept us apprised of our expected time of arrival at the airport and provided interesting commentary during our journey. Overall, the experience was very positive. 

Zha C.

HKG, July, 2019

This company was efficient and easy to communicate with. My emails were always promptly answered, and there were reminder emails as the time of our booking approached. Our driver was excellent as was our tour guide. When we walked, our driver and guide coordinated where we would be picked up so we did not have to back track. Our guide was knowledgable and personable.

Susan T., USA

June, 2019

Excellent Service great driver!

We booked last minute and communication was excellent, the driver Patrick was very professional and gave us lots of valuable information as we made the journey to our hotel. The car was upgraded so an excellent comfortable journey. I'd use them every time.

Pyke S., UK

May., 2019

Very Pleasant english speaking drivers!

Very Pleasant english speaking drivers were waiting for us with a very nice, clean and comfortable auto on both our inbound and outbound trips. Fantastic service. We highly recommend them.

Scott N., AUS

April., 2019

Professional and Friendly.

We were met with a big smile at the airport. Great service, nice vehicle. Would highly recommend this company.

Nicole B.

BNB Fresh, AUS

March., 2019

Excellent service, I would recommend this company to anyone and will be using it again in the future.

Jenny K., AUS

Feb., 2019

Excellent Airport collection service. The driver was waiting for us at the airport and we were taken to our destination in a very nice car. Thanks,

Spencer S.

Apple Inc., U.K.

Feb., 2019

Excellent service from start to finish. The drivers were always on time and kept the passengers current with any adjustments to the itinerary. Customer service made sure to make everyone feel taken care of and important. We will definitely use them again whenever we travel to Asia.

Lauren M.

Ingram Content Group, USA

Feb., 2019

Friendly, reliable service. Cars are clean and comfortable.

Dave E.

Element 1 Corp, USA

Jan., 2019

Great service and exactly as communicated. Perfect for our large family and all our luggage.

Michelle K.

Target.com, HK

Jan., 2019

I would absolutely recommend this car service. The drivers were always prompt. Even with adverse weather on our arrival, they were patient and always courteous and friendly. Definitely recommended to our friends and work colleagues.

Adam K., AUS

Oct., 2018

Very good, comfortable and professional service. Drivers did everything possible to make the pick up and drop off seamless under difficult accessibility conditions at the airport and at a stadium.

Talel H.


Nov., 2018

Greetings! I want to provide a very positive experience and high recommendation for Jerry Fang. He was our driver each time in Shanghai and has provided very high quality service and experience. Jerry is very professional and always helped with the luggage as well as make sure we are comfortable. Jerry was always waiting with the name sign and quickly took us to the car. Jerry should receive special recognition because he represents the best experience for your company. I would always recommend Jerry Fang as the best! 
Thank you.

Raymond H.

AOL.com, USA

Sep., 2018

Awesome service with beautifully clean vehicles that are top class. On time with friendly staff and great communication. Would highly recommend this service to anyone!

Natasha V., AUS

Oct., 2018

The team coordinated person to be at my plane to escort me from the plane through customs to baggage and to my driver. With my plane 20 hours late, I was worried about how this would work out and I was happy to see it worked out without a hitch. When I got off the plane, I saw the sign with my name and I buzzed through without any hangups. The driver was also great moving me through town to my hotel. It was a great start to a great visit and will absolutely be coordinating with them again when I go back.

Robert J.

USA, June, 2018

On time
Skilled drivers
Easy border crossings
Clean vehicles
Simple booking process
Fast responses

Keith B.

Director at YXLON, USA

Sep., 2018

The Car Service was very professional and did an excellent job of communicating with me. I will use them again.

Wayne H.

Sofec, USA

Aug., 2018

Superb!   Have to say I tried to book with another company as half price ... but they have driven me into SUCH A BAD MOOD with million emails and 3x phone calls (just for the 1 booking!!!).   ...so you guys are now my favourite Asia car company.  THANK YOU.​


Jun., 2018

I wanted to say thank you for the services your company did provide me. The driver who picked my family and I up at the airport was wonderful.  I will highly recommend your company to friends traveling to Kuala Lumpur.


Tom M.

Account Executive, Gateware, CAN

Sep., 2018

What a wonderful service and driver.  Was prompt and had no issues.  Will be using your service again.

Thank you!

Bonnie M.

Consultant, Meijer, UK

Nov., 2017

A colleague recommended your service to me and I am very pleased he did.  The convenience of the service made my trip much less stressful than it could have been.  Thanks again.


Roger M.

Account Executive, Fluor, MEX

Feb., 2017

Thank you for the service, it was perfect.  Always refreshing to have smoth transportation whilst abroad.


Philippe G.

Manager, PTI, ESP

Aug., 2017

Excellent service provided in Kuala Lumpur.  We were able to attend all of our meetings with punctuality and also able to see some of the famous sights in the area with the extra time.  Later, we had a smooth transfer back to the airport.  Thanks again for the quality service.


Pierre J.

Consultant, Softwire, FRA

Aug., 2017

Thank you so much for the great service you and your company have provided to us.  I have recommended you to my colleagues.Thanks again.

Kind regards,

Lucy R.

Manager, Tate, USA

Jan., 2017

Just to let you know I thought your driver was excellent yesterday.  He was at the gates on time and I arrived at the airport in 25 minutes! I couldn't ask for better service.  Thank you and I will be using your service again in the future!!

Helen J.

HR Manager, Impact International, USA

Mar., 2017

Thank you!  I was very happy with all aspects of the service and will definitely use it again when next in China.

Best regards,

David B.

Engineer, WRS, DEU

Dec., 2017